Terms and Conditions

Abbreviations

GUC – Good Used Condition (well used but still has much wear)

VGUC – Very Good Used Condition (a few careful uses)

NN – Nearly New (used once or twice)

BNWT – Brand New With Tags

BNWOT – Brand New Without Tags

Our Promise

If there are any issues with fittings or quality once you receive your item, send it back in the same condition, within 14 days for a refund (minus shipping), it’s all good.

Much time is spent in ensuring plenty of information is available in each item description, with adequate photographs, so please take the time to look carefully before making a purchase so that you know exactly what you are buying.

Sizes

Most brand sizes vary from on to another, so the length of each clothing item has been added where possible. The majority of items are sized according to the child’s age.

Brand Guarantee

All of our branded products are guaranteed to be 100% genuine. We do not sell counterfeit goods, nor do we believe in them. In some cases, the item might not have a label, as it may have been removed for the child’s comfort, however this in no way implies a lack of authenticity.

Payment

We take Paypal and major credit cards through Paypal

Delivery

  • All items are posted out within 3 business days via AusPost
  • All items are tracked
  • Standard delivery (up to 500g): $8.50
  • Standard delivery (up to 3kg): $14.00
  • Standard delivery (up to 5kg): $18.50
  • Express delivery (up to 500g): $11.00
  • Express delivery large (up to 3kg): $15.50
  • Express delivery large (up to 5kg): $25.00

Standard delivery is usually takes 3-10 days for delivery and Express delivery takes up to 3 days usually.

My Pretty Things take no responsibility for any loss or damage caused during transit/delivery. A tracking number is available and any issues will need to be followed up with AusPost.

We generally do not deliver outside of Australia, however please email us to see if we can as a one off.